Mastering the Personal Support Worker NACC Module 1 Exam Questions and Tips
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Mastering the Personal Support Worker NACC Module 1 Exam Questions and Tips

In the comprehensive world of healthcare, Personal Support Workers (PSWs) hold a vital role in providing care and support to those in need. As we delve into the educational journey of a PSW, Module 1 of the NACC (National Association of Career Colleges) curriculum serves as the cornerstone, laying the foundation for a rewarding career in this field.

Personal Support Worker NACC Module 1 Exam Questions

In this blog, we will explore the key points, topics, and required learning objectives set out in the NACC Module 1 exam for Personal Support Workers. This initial module is designed to equip aspiring PSWs with the foundational knowledge and responsibilities crucial to their role. The curriculum is structured to cover a wide array of essential subjects including client care, effective communication strategies, professionalism in healthcare settings, and the vital legislation that governs the work of PSWs. Personal Support Worker NACC Module 1 Exam Questions...


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Personal Support Worker NACC Module 1 Exam Questions
Personal Support Worker NACC Module 1 Exam Questions

We will break down the core elements that every PSW student must master:

  1. Client Care: Understand the diverse needs of clients and the best practices in providing care that respects the individual’s dignity and preferences.

  2. Communication: Learn the art and science of effective communication with clients, healthcare teams, and family members to ensure the delivery of high-quality care.

  3. Professionalism: Grasp the importance of professionalism, ethics, and the legalities in the healthcare environment to maintain a respectful and safe space for all.

  4. Legislation: Gain insights into the provincial and federal legislation affecting client care and how it shapes the responsibilities and boundaries of a PSW.

Whether you are a current PSW student, a professional looking to refresh your knowledge, or someone considering entering this compassionate field, this blog aims to provide you with a thorough understanding of what to expect from the NACC Module 1 exam and how to prepare for it effectively. Join us as we embark on this educational journey, shedding light on the critical skills and knowledge that form the bedrock of the Personal Support Worker's role.



Module 1: PSW Foundations


This module delves into the essential knowledge and duties of a Personal Support Worker (PSW), featuring 45 critical questions and answers on subjects like client care, communication, professionalism, and legislation.

Key Points:

  • Encourage clients to engage in self-care to bolster their self-esteem.

  • Nurse practitioners, with advanced training, are authorized to prescribe medications.

  • A client’s medical records are preserved permanently following provincial laws post-discharge.

  • Employing critical thinking is fundamental for creative problem-solving.

  • The healthcare team is typically led by a physician who is responsible for prescribing medication.

  • The roles of RNs and PSWs differ; RNs evaluate and plan care while PSWs are involved directly in client care.

  • Respecting client privacy involves knocking and requesting permission before entering their room.

  • Effective communication necessitates a sender, receiver, and feedback mechanism.

  • Aim to make the living space personal and welcoming for residents.

  • Friends and family play a crucial role in fulfilling clients' needs for love and belonging.

  • The Canadian Charter of Rights and Freedoms protects all Canadians.

  • Understanding another's perspective, or empathy, is critical in PSW work.

  • PSWs are primarily tasked with care implementation.

  • Professional upkeep involves maintaining a neat and clean uniform.

  • Non-verbal communication includes facial expressions, body posture, and touch.

  • Detailed rules under legislation are described in regulations.

  • Being accountable means taking responsibility for one's actions.

  • Care routines like team-based care are usually conducted before bedtime.

  • Supportive housing encompasses environments like long-term care facilities.

  • Keeping client information confidential is a fundamental duty.

  • Dietitians are responsible for menu planning and dietary requirements.

  • Accurate documentation practices are essential and should never involve altering records improperly.

  • "Stat" in medical terms means immediate action is required.

  • Love is fundamental for fulfilling the need for belonging.

  • Tracking vital signs involves plotting data on flow sheets.

  • Subjective symptoms are those only felt and described by the client.

  • Acknowledging mistakes promptly is part of professional accountability.

  • Acute healthcare caters to short-term health issues.

  • Professionalism includes informing the nurse when leaving a unit.

  • Provincial and territorial governments oversee health care insurance.

  • Making gender-related offensive remarks is against the Human Rights Code.

  • Basic physiological needs include essentials like oxygen, water, and food.

  • Dignity encompasses feeling respected, valued, and worthy.

  • Health is a state of complete physical, mental, and social well-being.

  • In care planning, prioritize residents based on their immediate needs.

  • A care plan is developed following an assessment of care needs.

  • Understanding and respecting cultural practices are part of client-centered care.

  • Culture encompasses traditions and values passed down through generations.

  • Hospice care provides support for those facing terminal illnesses.

  • Respite care offers temporary relief for regular caregivers.

  • Delegation involves assigning appropriate tasks to others.

  • Reporting pain and discomfort is an example of a subjective symptom.

  • Culturally sensitive assistance is about recognizing and respecting diverse backgrounds.

Module 2: Safety and Mobility

This section emphasizes crucial safety and mobility information, presenting 35 important questions and answers.

Key Points:

  • Wearing sturdy, non-skid shoes is vital for preventing falls during client transfers.

  • A multi-purpose fire extinguisher is suited for both Class B and C fires.

  • Skeletal muscles are under conscious control.

  • The humerus and femur are the largest bones in the arm and leg respectively.

  • A PSW's first action upon detecting fire is to ensure client safety.

  • Healthcare-associated infections are contracted during hospital or facility stays.

  • A walker, by definition, does not qualify as a physical restraint.

  • Proper handwashing technique includes maintaining the fingertips downward during the rinse.


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